Where we use artificial intelligence

Conversational assistant

Inside the terminal there's an assistant you can chat with. It is an artificial intelligence system, not a person, and it says so explicitly every time you open the conversation. It runs on a language model provided by a third party: your questions are processed by that model to generate the answer. It's there to help you find your way around the platform and to summarise news and market context.

Quantitative analysis models

The analysis you see — macro regime, rates, currencies, sentiment, option levels — is produced by proprietary quantitative models running on professional market data. They are statistical models: they read the data and compute indicators and probabilities from it. They are not the opinion of a human analyst, and they are not infallible.

What they are not

No NeuralEdge output, whether from the assistant or from the models, constitutes personalised financial advice or an investment recommendation. We don't know your financial situation, your objectives or your risk tolerance, and we don't take any of them into account. Everything we publish is for information and research purposes. Investment decisions, and their consequences, remain yours.

Always verify — A language model can be wrong or report inaccurate information. Before acting on something that matters, check it at the source.

Talking to a person

If you want a human on the other side — a question about the product, a doubt about an analysis, or to exercise your data rights — write to us: you'll get a reply from us, not from an automated system.

Email [email protected]